M O D E L S 3 1 5 I A N D 3 1 5 I P I C E M A K E R
INSTALLATION & OPERATION
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N A N D O P E R AT I O N
THANK YOU
Congratulations on the purchase of your
Sub-Zero Model 315I ice maker (Model 315IP
with drain pump). This restaurant-type ice
maker is designed for home use. It produces
the same high quality clear ice that you would
expect from Sub-Zero.
IMPORTANT NOTE: Your Sub-Zero ice
maker is designed and manufactured with the
highest regard for safety and performance.
It meets or exceeds the standards of UL and
CUL. Sub-Zero assumes no liability or respon-
sibility of any kind for products manufactured
by Sub-Zero that have been altered in any
way, including the use of any parts and/or
other components not specifically approved
by Sub-Zero. Sub-Zero reserves the right to
make design changes and/or improvements
at any time. Specifications and designs are
subject to change without notice.
C O N TAC T
I N F O R M AT I O N
The importance of the installation of the Model
315I(P) ice maker cannot be overemphasized.
Installation should be done by a qualified
installer.
Sub-Zero
Customer Service:
800-222-7820
Before you begin the installation process,
it is recommended that you read the entire
installation instructions. There are key details
that you should take special care to observe
during the installation. By reading these
instructions carefully, you will make the
installation process easier, problem-free and,
most importantly, safe.
Website:
subzero.com
Any questions or problems about the
installation should be directed to your
Sub-Zero dealer or Sub-Zero Customer Service
at 800-222-7820. You can also visit our website
at subzero.com.
The Model 315I(P) ice maker is protected by
a warranty that is one of the finest in the
industry. Take a moment to read the warranty
statement on page 23 and refer to it should
service become necessary.
The Operation information in this book will
answer most of your questions about the
features, operation and maintenance of your
ice maker. If you have questions that are not
addressed here, call Sub-Zero Customer
Service at 800-222-7820 or visit our website
at subzero.com.
3
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
ICE MAKER R E Q U I R E M E N T S
To properly make and store ice, the Model
315I(P) requires access to air, potable water,
115 V AC electrical supply and a drain. The
ice maker must be installed indoors, in a
controlled environment.
Water with fewer impurities will freeze more
quickly. This occurs because impurities cause
the water temperature to rise. This concen-
trates most of the impurities in the ice maker
water reservoir where they may form hard
deposits known as scale. The Model 315I(P)
dilutes the concentration of minerals by over-
filling the reservoir during the harvest cycle
(with the excess water flowing down the
drain). About three quarts of water flow into
the unit each cycle. About one quart of that
rinses the reservoir and goes down the drain.
A I R S U P P LY
The ice maker uses a fan to take in room air at
the front of the ice maker through the right
side of the kickplate/grille. It discharges warm
air out the left side of the kickplate/grille.
Anything placed in front of the kickplate/grille
will restrict air flow and cause a decrease in
performance and efficiency. The minimum air
temperature the ice maker will operate in is
50˚F (10˚C), and the maximum is 100˚F (40˚C).
Some impurities will inevitably remain and will
stick to the inner parts of the ice maker result-
ing in malformed ice cubes. Built up mineral
scale can shorten the life of your ice maker.
To keep the ice maker operating properly,
these impurities or minerals will have to be
regularly dissolved by an acid cleaning using
Sub-Zero ice maker cleaner. Directions for
cleaning the Ice Making System are on
page 18.
WAT E R S U P P LY
The ice maker requires a continuous supply of
potable water at no less than 20 psi (1.4 bar) of
flowing pressure. Static water pressure should
not exceed 80 psi (5.5 bar). The minimum
water temperature the ice maker will operate
in is 40˚F (5˚C), and the maximum is 100˚F
(40˚C).
In general, it is always a good idea to filter the
water. A water filter, if it is the proper type, can
remove taste and odors as well as particles.
Some methods of water treatment for
dissolved solids include reverse osmosis and
polyphosphate feeders. A reverse osmosis
system should include post treatment to
satisfy the reverse osmosis water’s ”aggres-
siveness”. Deionized water is not recom-
mended.
WAT E R Q U A L I T Y
There is no such thing as “pure” water. All
water, including potable water supplied by
municipalities, contains some impurities.
Water absorbs impurities from the air as rain
and as it flows through the ground. Some of
the impurities are solid particles; these are
known as suspended solids and a fine particle
filter will remove them. Other impurities are
chemically bonded to the water molecules and
cannot be filtered out; these are called
dissolved solids.
Because water softeners exchange one mineral
for another, Sub-Zero does not recommend
their use for ice makers. Where water is very
hard, softened water may result in white,
mushy cubes that stick together.
If there are questions about the purity of
your water, contact a local point-of-use water
specialist in your area for recommendations on
water treatment.
Ice made by the Model 315I(P) will have a
lower mineral content than the water from
which it was formed.
4
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION S P E C I F I C AT I O N S
A R E A R E Q U I R E M E N T S
IMPORTANT NOTE: The floor under the
ice maker must be at the same level as the
surrounding finished floor.
Before moving the ice maker in place, be sure
the finished opening dimensions, electrical and
plumbing locations are accurate. Refer to the
Installation Specifications illustrations on
pages 7–8. The illustrations below provide
overall dimensions for Models 315I and 315IP.
IMPORTANT NOTE: When you move the unit
using a hand truck or dolly, position the dolly
on the side of the unit and secure the door so
it does not open while transporting the unit.
Be sure your plumber, electrician and cabinet
installer have this information before finishing
work is completed.
Any finished flooring should be protected
with appropriate material to avoid any
damage from moving the unit.
Model 315I is a gravity drain model that
requires a drain tube that is pitched down from
the outlet at the back of the unit to the sanitary
sewer connection. Model 315IP has a built in
drain pump that will pump water up to a drain
point, such as a nearby sink. Refer to specifica-
tions on pages 7–8.
IMPORTANT NOTE: If the ice maker is
installed in a corner, the door swing may be
limited due to handle contact with the wall or
cabinet face.
OV E R A L L D I M E N S I O N S
Models 315I and 315IP
153/16"
21/8"(54)
(386)
M O D E L S 3 1 5 I A N D 3 1 5 I P
Overall Width
153/16" (386)
335/8" (854)
24" (610)
19"
(483)
Overall Height
335/8
"
293/8
"
335/8
"
(854)
(746)
(854)
Overall Depth
Minimum Door Clearance
Rough Opening Width
Rough Opening Height
151/4" (387)
151/4" (387)
341/2" (876)
115˚
DOOR SWING
4"(102)
Minimum Height Required
(levelers in)
153/16"
19"
333/4" (857)
24" (610)
(386)
(483)
Rough Opening Depth
FRONT VIEW
SIDE VIEW
TOP VIEW
Dimensions may vary 1/8" (3).
Dimensions may vary 1/8" (3).
Dimensions in parentheses are in
millimeters unless otherwise specified.
5
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
ELECTRICAL R E Q U I R E M E N T S
PLUMBING R E Q U I R E M E N T S
A 115 V AC, 60 Hz, 15 amp circuit breaker and
electrical supply are required. A separate
circuit is required for each unit.
Rough in the water supply line. Connect a 1/4”
OD copper line to the house supply. Be sure to
use an easily accessible shut-off valve between
the supply and the unit. This shut-off valve
should not be installed behind the unit. Do not
use “self-piercing” valves. A saddle valve (part
#4-20-088-0) is available from your Sub-Zero
dealer. A line filter is required when the water
supply has a high mineral content. The water
supply must maintain 20 psi (1.4 bar) to 80 psi
(5.5 bar) of water pressure.
The Model 315I(P) is equipped with a power
supply cord with a 3-prong grounding plug,
which must be plugged into a mating 3-prong
grounding-type electrical outlet.
I M P O RTA N T
N OT E
Follow the National Electrical Code and local
codes and ordinances when installing the
receptacle. For location of the electrical supply,
refer to the Installation Specifications illustra-
tions on pages 7–8.
You must follow
all National
Electrical Code
regulations. In
addition, be aware
of local codes and
ordinances when
installing your
services.
The water supply and drain should be roughed
in and ready at the point of installation. An
electrical outlet directly behind the ice maker
will make the installation easier. All electrical,
water and drain connections must conform to
local codes. For location of the water supply,
refer to the Installation Specifications illustra-
tions on pages 7–8.
IMPORTANT NOTE: A ground fault circuit
interrupter (GFCI) is not recommended and
may cause interruption of operation.
Do not use an extension cord or two-
prong adapter. Electrical ground is
required on this appliance. Do not remove
the power supply cord ground prong.
IMPORTANT NOTE: Although the Model
315I(P) has been designed to be serviced in
place, in some cases it may be necessary to
pull the unit out for service. For that reason do
not restrict access to the unit at the front, top
and bottom.
Shut off the power to the electrical
outlet.
If a floor is to be installed after the ice maker,
shims the thickness of the floor should be
installed under the Model 315I(P) to keep the
ice maker level with the floor. Also, allow 1/8"
(3) clearance on each side of the unit for
protruding screw heads.
Installations on a slab: Use a Model 315IP,
with built-in drain pump and pump the water
to the point of drainage. Drain pump models
will pump one story high.
Installations over a crawl space or
basement: Either a gravity drain (Model 315I)
or a drain pump (Model 315IP) unit may be
used. If there is not enough room behind the
ice maker for a drain/waste water receptacle,
the drain will have to be below the floor.
IMPORTANT NOTE: All plumbing must meet
local codes.
Dimensions in parentheses are in
6
millimeters unless otherwise specified.
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
MODEL 315I G R AV I T Y D R A I N
The drain and inlet water tubes must be
plumbed before connecting to the ice maker.
Refer to the illustrations below. All horizontal
runs of drain lines must have a 1/4" (6) per 12"
(305) fall. An air gap will likely be required
between the ice maker drain tube and the
drain/waste water receptacle. A stand pipe
with a trap below it can be used for the
drain/waste water receptacle.
9) Attach the flare nut to the male flare on the
inlet water valve.
10)Cut the drain tube to the required length.
11)Connect the 5/8" drain tube to the storage
bin drain fitting at the bottom of the bin.
Secure with hose clamps. Be sure that the
drain tube is pushed up well past the barbs
on the drain fitting. If needed to ease instal-
lation, soak the drain hose in hot water just
before connecting to the fitting.
IMPORTANT NOTE: Poor drainage will cause
a high rate of ice melting in the ice storage bin.
12)Turn on the water supply and check for
1) Place the ice maker in front of the installa-
tion opening. Adjust leveling legs to the
approximate height.
leaks.
13)Replace the door (with hinges), control
knob, control panel, access panel and lower
face plate. Level the unit as needed.
2) Remove the door (with hinges), control
knob, control panel, access panel and lower
face plate.
3) Route the water inlet line (1/4" OD copper
tube) from the wall through the ice maker
to the front.
I N S TA L L AT I O N S P E C I F I C AT I O N S
Model 315I
1
/
8"(3)
4) Route the drain line from the wall position
through the ice maker. If you have a hori-
zontal run longer than 5' (1.5 m), the drain
should be vented at the back of the unit.
WATER
INLET
TUBE
SHUT-OFF
VALVE
WATER
FILTER
DRAIN
TUBE
24"
5) If the electrical outlet for the ice maker is
LOCATE DRAIN
WITHIN 2" DIA.
AREA 23" BACK
FROM FRONT
OF UNIT
(610)
behind the unit, plug in the unit.
6) Position the unit in the installation opening.
7) Cut the water inlet line to the required
length.
151/4
"
(387) MIN.
8) Flush the water line. Place the flare nut on
the water line and flare the end of the
copper tube.
TOP VIEW
Drain Tube
341/2
"
(876) NOMINAL
333/4
"
(857) MIN.
Clamp
Drain
WATER
FILTER
WATER
INLET TUBE
SHUT-OFF
VALVE
DRAIN
TUBE
Stand Pipe
151/4
"
(387) MIN.
FRONT VIEW
Drain tube detail
7
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
MODEL 315IP D R A I N P U M P
1) Place the ice maker in front of the installa-
tion opening. Adjust leveling legs to the
approximate height.
D R A I N P U M P K I T
This ice maker can be ordered with a drain
pump (Model 315IP) or without (Model 315I).
Models without a pump drain their water by
gravity. However, gravity drain models may
be converted to pump models through the
installation of a drain pump kit.
2) Remove the control knob, control panel and
control access panel.
O P T I O N A L
C O M P O N E N T S
3) Route the water inlet line (1/4" OD copper
tube) from the wall through the ice maker
to the front.
The parts required for this conversion are
available through your Sub-Zero dealer. You
can also visit the Locator section of our website,
subzero.com, to obtain information on the local
parts distributor and/or dealer in your market.
Detailed installation instructions are included
with the kit.
Optional installa-
tion components
are available
4) Locate the coil of 3/8" ID plastic drain tubing
secured to the back of the unit.
through your
5) Route the plastic drain tube from the back
Sub-Zero dealer.
You can also visit
our website at
subzero.com.
For installation
questions, call
Sub-Zero
of the unit to the drain connection point.
IMPORTANT NOTE: Often an air gap is
required by local codes between the ice maker
drain tube and the drain receptacle. Refer to
the illustration below.
Drain pump kit (#A36892020)
Drain pump (#12250321)
Customer Service
at 800-222-7820.
6) If the electrical outlet for the ice maker is
I N S TA L L AT I O N S P E C I F I C AT I O N S
Model 315IP
behind the unit, plug in the unit.
7) Position the unit in the installation opening.
1
/
8"(3)
SHUT-OFF
VALVE
8) Cut the water inlet line to the required
WATER
INLET TUBE
length.
9) Flush the water line. Place the flare nut on
the water line and flare the end of the
copper tube.
WATER
FILTER
DRAIN
TUBE
24"
(609)
AIR GAP
DEVICE
10)Attach the flare nut to the male flare on the
inlet water valve.
11)Turn on the water supply. Make sure that
the ice maker is plugged in and the power
is on.
151/4
"
(387) MIN.
TOP VIEW
12)Pour a couple of quarts of water into the ice
storage bin; the drain pump should start
and water should pump out. Check for
leaks.
AIR GAP
DEVICE
13)Replace the control knob, control panel and
control access panel. Level the unit as
needed.
341/2
"
(876) NOMINAL
333/4
"
DRAIN
TUBE
(857) MIN.
IMPORTANT NOTE: All plumbing must meet
local codes.
WATER
INLET TUBE
SHUT-OFF
VALVE
WATER
FILTER
151/4
"
(387) MIN.
FRONT VIEW
Dimensions in parentheses are in
8
millimeters unless otherwise specified.
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION
IMPORTANT NOTE: Turn on the water supply
and check all fittings for leaks. Make sure the
electrical harness is attached to the solenoid.
K I C K P L AT E / G R I L L E I N S TA L L AT I O N
Once the ice maker is secured, you can install
the kickplate/grille. As shown in the illustration
below, there is some adjustment to the
mounting assembly so this decorative piece
can fit flush with the surrounding area.
Let your customer know that the ice maker will
not fill with water immediately and that the
first batch of ice produced should be
discarded. Allow 24 to 36 hours for proper ice
production.
DO NOT cover the kickplate/grille area.
L E V E L I N G
Level the Model 315I(P) by turning the leveling
legs counterclockwise to raise or clockwise to
lower.
The unit must be allowed to have ventilation
through these fins. The door panel may hang
in front of the fins, but a decorative kickplate/
grille must not cover the fins.
To assist you in adjusting the front leveling
legs up or down, use a standard screwdriver
blade and place it in the front leveling leg to
turn.
The kickplate/grille can be painted another
color, if you choose. Follow these easy steps:
Rough up surface to be painted with fine
grit sandpaper.
S E C U R E T H E I C E M A K E R
To secure the ice maker, install two #8 x 1/2" flat
head screws through each hinge. Refer to the
illustration below.
Wipe with alcohol to ensure it is clean and
dry.
Use an appliance or industrial grade, oil
base, high gloss enamel paint.
Flat Head
Screws
Securing the ice maker
Kickplate/grille installation
9
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION
S I D E PA N E L S
1) Remove the hinge cover.
2) Remove the door by removing the four
screws that secure the door to the door
hinges.
With Model 315I(P), you must securely fasten
the side panels to the adjacent cabinets and
floor.
3) Remove the door hinges by removing the
Panels should be fastened to the floor and
walls using ’L’ brackets (hardware not
provided). To help you move the unit into
place, rout out an area in the floor so the ‘L’
bracket will sit flush with the floor level.
Brackets and screws are provided for
mounting the unit to adjoining cabinets and
side panels.
four screws that secure them to the unit.
4) Remove the four screws from the opposite
hinge side (or left-hand hinge mounting
holes) and reposition into the right-hand
hinge mounting holes.
5) Install the hinges using the left-hand
cabinet mounting holes.
6) Install the door using the left-hand door
R E V E R S E T H E D O O R S W I N G
mounting holes.
The hinged side of the door may be reversed
to the other side if desired.
7) Remove the two screws which secure the
upper door panel mounting bracket.
The Model 315I(P) is shipped with the door
hinged at the right. The door and hinges are
designed for placing the hinges on either the
right or the left side of the unit. Moving the
hinges to the left in the pre-drilled holes,
allows the door to pivot from the left side.
Refer to the illustrations below.
8) Install the upper door panel mounting
bracket using the left-hand mounting holes.
9) Install the left-hand door hinge cover with
the original screws.
10)Check the operation of the door by opening
and closing it.
IMPORTANT NOTE: The plastic molding
which covers the top area of the door,
packaged with the ice maker, is required for
this procedure.
Right-hand door swing
Left-hand door swing
Dimensions in parentheses are in
10
millimeters unless otherwise specified.
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION
D O O R PA N E L I N S TA L L AT I O N
Remove the handle side bracket attached to
the front of the door and set aside.
You should be sure of the door panel size and
placement before proceeding with the installa-
tion. If you have questions, contact your
Sub-Zero dealer or cabinet supplier. Instruc-
tions regarding sizing of the door panel are
provided in the Sub-Zero Design Guide.
Place the door panel lying face down on a
protected surface to ensure the front is not
scratched or damaged.
PA N E L
D E S I G N
Position the plastic template provided flush
with the upper edge of the door. Be sure you
are following the exact location for the RH or
LH door position. Refer to the illustration
below.
For door handle hardware, a D-style pull
centered on the edge opposite the door hinge
side is recommended. Screw heads may have
to be countersunk to ensure that the hardware
does not interfere with the panel fitting flush
with the unit door.
Additional panel
design information
can be found in
the Sub-Zero
Design Guide.
Check our website
at subzero.com.
IMPORTANT NOTE: Remember you are
viewing the door panel from the back side in
the illustration. The overall size of the panel
shown is the minimum size necessary to cover
the door of the unit. The exact measurements
of your door panel may vary depending on the
particular installation you are following.
M O D E L S 3 1 5 I A N D 3 1 5 I P
Door Panel Width – 1/8" (3) reveal
15" (381)
Door Panel Height – 1/8" (3) reveal
4" (102) toe space
Once you have located the proper position for
the hardware, mark the holes, remove
template, and drill pilot holes for mounting of
the hardware. We recommend starting the first
few holes, positioning the hardware, drilling
remaining pilot holes, and securing the
mounting brackets with the #8 x 1/2" screws.
Refer to the illustrations below.
303/8" (772)
5/8" (16) min
Door Panel Thickness
Door Panel Weight
15 lbs (6.8 kg) max
Dimensions may vary 1/8" (3).
+_
Flush with Top and Side
of Panel
Right-hand door panel
Left-hand door panel
11
Template position
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION
9 0 - D E G R E E D O O R S TO P
Exercise caution when drilling holes for
mounting hardware. This is especially
critical with inset panels.
Model 315I(P) has a 90-degree door stop.
Follow these steps for installation:
1) Open the door approximately 80 degrees.
2) Insert the stop pin into the bottom door
hinge (pin enters from the top). The pin
must be inserted until the head has made
contact with the hinge body. Refer to the
illustration below.
Install the door panel by engaging the tabbed
bracket to the door first and then sliding the
hinge side hardware over the positioning
screws. You will have a 1/4" inch adjustment,
up and down, side to side, with this hardware.
3) Insert the stop pin into the top door hinge
(pin enters from the bottom).
Once you have the door in place, attach the
remaining #8 x 1/2" screws to the hinge side
mounting bracket and install decorative caps.
4) Check for proper operation.
H I N G E C OV E R I N S TA L L AT I O N
IMPORTANT NOTE: Install the hinge covers
after installation of the ice maker is complete.
The 90-degree door stop must be installed
prior to installing the hinge covers.
If the reveal on the hinge side of the door
panel is less than 1/4", and the panel has
a square corner, severe finger pinching or
damage to the unit may occur.
1) Remove the backing paper of the adhesive
pads and bond to the hinge.
2) Install center covers (magnets will secure
these covers). Refer to the illustration
below.
IMPORTANT NOTE: Hinges must be free of
dirt or grease before applying covers.
IMPORTANT NOTE: It will be necessary to
remove the knock-out in the hinge cover when
the 90-degree door stop is used.
Door Stop Pin
Knock-Out
90-degree door stop
Hinge cover installation
12
S U B - Z E RO MODELS 315I A N D 315IP I N S TA L L AT I O N
INSTALLATION C H E C K L I S T
IMPORTANT NOTE: To ensure a safe and
proper installation, the following checklist
If you are storing or disposing of your old
should be completed by the installer to ensure
that no part of the installation has been
overlooked.
refrigerator or freezer, please do it safely.
Remove the doors or tightly secure the
doors closed. Child entrapment accidents
can be tragic.
C O N TAC T
I N F O R M AT I O N
Any questions or problems about the installa-
tion should be directed to your Sub-Zero
dealer or Sub-Zero Customer Service at
800-222-7820. You can also visit our website
at subzero.com.
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
Is the unit operating? If not, is the unit
plugged in? Check to see if the unit is
operating before you install.
Has the unit been properly uncrated, and
have all packing materials and tape been
removed from inside the unit?
Have the installation instructions been
followed?
Has the unit been leveled?
Is the kickplate/grille installed?
If applicable, is the door panel installed
properly?
Does the customer understand the unit’s
operation?
Have any installation or service problems
been noted on the product registration
card? Instruct the owner to register the
product.
Dimensions in parentheses are in
millimeters unless otherwise specified.
13
S U B - Z E RO MODELS 315I A N D 315IP F E AT U R E S
MODELS 315I A N D 315IP F E AT U R E S
Undercounter ice maker
Front venting with removable kickplate/
grille allows unit to be serviced from the
front
Model 315I has a gravity drain, while Model
315IP has a built-in pump to allow water to
drain into adjacent sink
Solid core door with magnetic gasket and
door closer
WA R R A N T Y
24" (610) depth-true design for a complete
integrated look
UL approved for US and Canada
Sub-Zero products
are covered by a
two, five and
twelve year resi-
dential warranty
(exclusions apply).
See warranty
Door accepts custom panels
Two, five and twelve year residential
warranty – exclusions apply, see warranty
at the end of this guide
Automatic ice maker provides high-quality,
clear ice
Ice storage bin capacity of up to 26 lbs
(12 kg)
details at the end
of this guide.
Automatic defrost
Reversible door swing
M O D E L 3 1 5 I
Ice Maker
Automatic ice maker
Water reservoir
Reversible door hinge
Ice scoop
Large capacity
ice storage bin
Four sided magnetic
gasket
Serial and model
number plate
Front venting with
removable kickplate/grille
Adjustable ice maker
control
14
S U B - Z E RO MODELS 315I A N D 315IP O P E R AT I O N
ICE MAKER O P E R AT I O N
I N I T I A L S TA RT- U P
I C E C U B E S
1) Remove the control box cover.
The ice cubes are tapered cylinders about 11/4"
(32) in diameter at the widest end; taper down
to 1" (25) wide at the top; and are 11/8" (29)
high. When the ice maker is adjusted properly,
there should be a 1/4" (6) indent in the base of
the cube. The ice will appear wet when fresh
and may also develop frost on the outside and
look cloudy. This is normal. The frost will
disappear when liquid is poured over the ice.
2) Rotate timer shaft clockwise until the cam is
in the harvest position (switch button out).
3) Turn on the water supply.
4) With unit plugged in, rotate the ice maker
control knob to the ON position.
5) Allow the ice maker to operate for one hour,
and check the size of the cubes; if they are
not correct, adjust as recommended on
page 18.
I C E S TO R AG E B I N
All restaurant-type ice makers, such as the
Model 315I(P), operate on this principal: The
ice storage bin is not refrigerated; instead it’s
heavily insulated, much like a picnic cooler or
ice chest. If the ice storage bin were to be
refrigerated, the ice would freeze together into
one very large cluster of ice and would begin
to evaporate. This would yield ice that is very
poor in quality and difficult to remove from the
ice maker.
6) After the cubes are confirmed to be the
correct size, replace all panels.
U S I N G YO U R I C E M A K E R
The ice maker is extremely simple to use; by
turning the ice maker control knob to the ON
position. The Model 315I(P) will automatically
begin to produce ice and will continue to do so
until the ice storage bin is full.
The Model 315I(P) will continue to operate
until ice builds up high enough to contact ther-
mostat sensor tube in the ice storage bin; then
it will shut off. Models with a drain pump will
occasionally pump out melt water when the ice
maker is off. The pump will only be on for a
few seconds.
Use the scoop to remove ice and place the ice
scoop in the holder provided (do not leave the
scoop on the ice, as it will gradually disappear
into the ice).
The Model 315I(P) will release a batch of eight
ice cubes about every 30 minutes. At the same
time the cubes fall into the ice storage bin,
water will be entering the ice maker and
draining out.
R U N T I M E
The amount of time the Model 315I(P) will run
to replace melted ice is about two hours per
day. The amount of time the ice maker will run
to replace ice removed is dependent upon how
much ice is removed, how clean the ice maker
is, the surrounding air temperature and the
temperature of the water supplied to the ice
maker. An empty ice maker will usually take
about 24–36 hours to refill.
IMPORTANT NOTE: Do not store anything in
the ice storage bin other than ice; items like
wine or beer bottles are not only unsanitary,
but labels may also slip off and plug the drain.
15
S U B - Z E RO MODELS 315I A N D 315IP O P E R AT I O N
ICE P RO D U C T I O N
Ice production has two distinct cycles: freeze
and harvest. One freeze cycle and one harvest
cycle will yield a batch of eight ice cubes.
H OW T H E I C E M A K E R U S E S WAT E R
The ice maker begins with a fixed charge of
water that is contained in the reservoir. As the
water is sprayed against the freezing surface,
the part of water that does not contain mineral
impurities will freeze and stick to the ice cup
molds. The water containing impurities falls
back into the reservoir. Gradually, during the
freezing portion of the ice making cycle, the
water in the reservoir will become highly
concentrated with mineral impurities.
The freeze cycle occurs when water is sprayed
against the freezing surface. The harvest cycle
occurs when the ice is released and water
enters the ice maker. A complete cycle takes
about 30 minutes.
F R E E Z E C Y C L E
During the freeze cycle the compressor is
pumping refrigerant, the fan motor is blowing
air, and the water pump is circulating water. As
the refrigerated surface absorbs heat from the
water sprayed against it, that heat is moved to
the area where the fan is blowing air. The heat
is transferred to the air, and the warmed up air
is discharged from the ice maker. At the same
time, ice is forming on the refrigerated surface
(located at the upper back of the ice maker).
When the refrigerated surface gets cold
During the harvest cycle fresh water flows into
the ice maker to dilute the reservoir water and
to rinse the concentrated minerals down the
drain.
enough, the ice maker’s timer will begin to
turn. When it turns far enough, it will stop the
freeze cycle and begin the harvest.
H A RV E S T C Y C L E
During the harvest cycle the compressor is still
operating, but the spray pump and fan motor
have stopped. Two other components have
been energized: the hot gas valve and the inlet
water valve. These two valves open and warm
up the freezing surface, allowing the cubes to
fall into the ice storage bin. The timer is still
turning, and when it gets to the end of the
harvest cycle, the freeze cycle will restart.
16
S U B - Z E RO MODELS 315I A N D 315IP O P E R AT I O N
CLEANING
Make sure that the outside of the unit and
door, ice storage bin, condenser, ice making
system and ice scoop are kept clean.
C L E A N I N G T H E I C E S TO R AG E B I N
The ice storage bin should be sanitized occa-
sionally. It is usually convenient to sanitize the
bin after the ice making system has been
cleaned, and the ice storage bin is empty.
Never allow the ice maker to operate without
regular cleaning. The ice maker will last longer
if it is kept clean. Regular cleaning should be
done at least once per year, and preferably
twice. Some water conditions will dictate more
frequent cleaning of the ice making system
and some carpets or pets will dictate more
frequent cleaning of the condenser.
S I G N AT U R E
P O L I S H
A sanitizing solution can be made of one ounce
of household bleach and two gallons of hot
95˚F–115˚F (35˚C–45˚C) water. Use a clean cloth
and wipe the interior of the ice storage bin
with the sanitizing solution; pour some of the
solution down the drain and allow it to air dry.
Signature Polish
is available from
Signature Limited
Laboratory,
P. O. Box 13436,
Dayton, Ohio
45413-0436, or
call 877-376-5474
(toll free).
E X T E R I O R C L E A N I N G
C L E A N I N G T H E C O N D E N S E R
Wipe off any spills on the surface of the door
and handle as they occur. If anything spilled on
the door or gasket dries onto the surface, wash
with soap and warm water to remove. Always
use a nonabrasive cloth or pad.
The condenser should be vacuumed two to
three times per year to remove any lint that
may have been drawn into the condenser.
To access the condenser, use a phillips head
screw driver to remove the kickplate/grille.
Then, using a soft bristle brush, vacuum to
remove dust and lint from the condenser. Refer
to the illustration below for location of the
condenser.
To clean the exterior of a stainless steel model,
use a soft, nonabrasive stainless steel cleaner
like Signature Polish (see side note) and apply
with a soft 100% lint-free cloth.
IMPORTANT NOTE: To avoid bending the
condenser fins, be sure to vacuum in the
direction of the fins (up and down).
For maintenance and cleaning, it is
recommended that the circuit breaker to
the unit or the on/off control be shut off.
Failure to clean the condenser could
result in temperature loss or mechanical
failure or damage.
Condenser
Condenser location
17
S U B - Z E RO MODELS 315I A N D 315IP O P E R AT I O N
I C E M A K E R CLEANING
I C E M A K E R MAINTENANCE
C L E A N I N G T H E I C E M A K I N G S Y S T E M
W I N T E R I Z I N G
1) Open the door and turn the ice maker
control knob to OFF. Refer to the illustration
on page 19 for location of the control knob.
1) Clean the ice making system.
2) Turn off the water supply.
3) Drain the water reservoir. Remove the
I C E M A K E R
C L E A N E R
2) Scoop out all of the ice; either discard it or
pump hose.
save it in a ice chest or cooler.
4) Disconnect the incoming water line at the
3) Pour four ounces of Sub-Zero ice maker
cleaner into the ice maker reservoir (see
side note).
inlet water valve.
Sub-Zero ice
maker cleaner
(8 oz. bottle) is
available from
your Sub-Zero
dealer. Ask for part
#19034306.
5) Remove control box cover and turn the
timer into the harvest cycle.
4) Turn the ice maker control to ON.
6) With the ice maker operating, blow air
through the inlet water valve; a tire pump
could do the job.
5) Allow the ice maker to operate for about
two hours.
6) Pour hot water 95˚F–115˚F (35˚C–45˚C) into
the ice storage bin to melt the ice that has
formed. That ice will likely be white and
frosty looking.
7) Drain pump models should have about
one-half gallon of RV antifreeze (propylene
glycol) poured into the ice storage bin
drain.
7) Clean the ice storage bin liner of mineral
scale by mixing some ice maker cleaner
and hot water, using that solution to scrub
the scale off of the liner.
IMPORTANT NOTE: DO NOT use automotive
antifreeze.
8) Replace control box cover. Turn the ice
maker OFF and unplug the unit.
8) Rinse the liner with hot water.
To use the ice maker after winterizing, recon-
nect the pump hose and water line. Repeat the
initial start-up steps outlined on page 15.
9) Sanitize the ice storage bin interior.
10)Replace the ice removed in step 2. The ice
scoop should be washed regularly; wash it
just like any other food container.
I C E M A K E R ADJUSTMENTS
There are three items that may be adjusted:
cube size, storage bin ice level and harvest
time.
Sub-Zero ice maker cleaner contains acids.
These compounds may cause burns.
If swallowed, DO NOT induce vomiting.
Give large amounts of water or milk. Call
a physician immediately. In case of skin
contact, flush with water. Keep out of the
reach of children.
IMPORTANT NOTE: Cube size and harvest
time adjustments should only be done by a
Sub-Zero authorized service center technician.
C U B E S I Z E A D J U S T M E N T
The cube size control should only be adjusted
to bring the ice cubes to the correct shape; the
overall size cannot be adjusted. Try to adjust
the cube size control when the ice maker is in
the harvest cycle, or in the first ten minutes of
the freeze cycle.
18
S U B - Z E RO MODELS 315I A N D 315IP O P E R AT I O N
1) Open the door and remove the control box
H A RV E S T T I M E A D J U S T M E N T
cover.
The amount of harvest time may be adjusted.
It is preset from the factory at about three
minutes, which should be adequate to release
all cubes and fill the reservoir. If the timer
needs to be adjusted, follow these steps:
2) Locate the cube size adjustment screw
shown in the illustration below. To make
fuller cubes, turn the screw clockwise about
1/4 turn. This will make the freezing cycle
longer.
1) Unplug the ice maker or disconnect the
3) To shorten the freezing cycle and make
cubes that are not as full, turn the adjust-
ment screw 1/4 turn counterclockwise.
electrical power.
2) Remove the kickplate/grille.
3) Remove the control box cover.
4) After the next freezing cycle, the cubes
should have responded to the adjustment;
if another adjustment is required, do it early
in the freeze cycle.
4) Locate the timer shown in the illustration
below. Loosen the set screw that holds the
two halves of the timer cam together.
5) Rotate one half of the cam to open or close
the lower portion of the cam. More of an
opening equals more harvest time and less
of an opening means less harvest time.
S TO R AG E B I N L E V E L A D J U S T M E N T
When the ice maker shuts off, the ice level in
the storage bin should be even with the metal
tube inside the bin. If the ice in the storage bin
is too high or too low, turn the ice maker
control knob to adjust the ice storage bin
thermostat. Refer to the illustration below.
6) Tighten the set-screw.
7) Replace the control box cover and kickplate/
grille.
8) Reconnect the electrical power.
To lower the ice level, turn the knob counter-
clockwise. To increase the ice level, turn the
knob clockwise. Usually a 1/8 turn will be
enough for either adjustment.
Electrical Shock Hazard—Disconnect
electrical power before beginning
removal of parts.
Control Knob
Cube Size Adjustment
Ice maker control knob
Cube size adjustment
Harvest time adjustment
19
S U B - Z E RO TROUBLESHOOTING G U I D E
TROUBLESHOOTING G U I D E
P RO B L E M
P O S S I B L E C A U S E
P O S S I B L E S O L U T I O N
Ice maker does not
operate
Ice maker is unplugged
Plug ice maker in
Breaker tripped or fuse is blown
Reset breaker or replace fuse –
if it happens again, call a Sub-Zero
authorized service center
S E RV I C E
C E N T E R
Ice maker control turned to OFF
Turn ice maker control to ON
Storage bin thermostat open,
keeping ice maker off
Ice on sensor tube – it is normal for
ice maker to be off
Contact your
Sub-Zero dealer or
check the Locator
section of our
website,
subzero.com, for
the authorized
service center
nearest you.
Ice maker in room below 50˚F (10˚C)
– room must be warmer for ice
maker to operate
Storage bin thermostat stuck open,
must be replaced
Timer contacts open
Replace timer
Ice cubes are too
large
Cube size control set too cold
Adjust cube size control for smaller
cubes (see page 18)
Ice cubes are too
small
Cube size control set too warm
Not enough water
Adjust cube size control for larger
cubes (see page 18)
Check water supply – filter may
be restricted
Check inlet water valve – inlet screen
may be restricted
Cube size control stuck closed –
timer runs all the time
Replace timer
Ice cubes are partially Spray jets partially clogged
formed – ragged sides
Clean ice making system with ice
maker cleaner (see page 18)
Ice maker makes ice,
but storage bin does
not fill with ice
Storage bin should fill with ice and Clean condenser (see page 17)
ice maker shut off in 24–36 hours –
if not, condenser may be dirty
Storage bin drain may be partially
restricted
Clean out drain, check installation
Air flow to ice maker may be
obstructed
Check installation – kickplate/grille
must be free of obstructions
Ice cubes are partially Not enough water in reservoir
formed – white at the
bottom
Check water supply – filter may
may be restricted
Check inlet water valve – inlet screen
may be restricted
Check for water leak in reservoir
20
S U B - Z E RO TROUBLESHOOTING G U I D E
TROUBLESHOOTING G U I D E
P RO B L E M
P O S S I B L E C A U S E
P O S S I B L E S O L U T I O N
Unit operates
but no ice falling in
storage bin
Ice may be stuck in the evaporator Check water supply – filter may
and the unit is ”frozen up”
be restricted
Check inlet water valve – inlet screen
may be restricted or valve does not
operate
Hot gas valve may not operate –
check and repair or replace
Harvest time set too short – timer
needs adjustment (see page 19)
Too much heat load
No water spray
Inlet water valve leaks through,
must be replaced
Water pump does not operate, must
be replaced or check for water
leak in reservoir
No airflow
Fan motor does not operate or fan
blade is broken, must be replaced
Condenser completely blocked,
must be cleaned (see page 17)
Cube size control will not close
Defective control, must be replaced
Inlet water valve leaks through,
must be replaced or not enough
refrigerant, call a Sub-Zero
authorized service center
Compressor does not operate
properly or at all
Start relay or capacitor must be
replaced
Call a Sub-Zero authorized service
center
Not enough refrigerant
Restricted system
Call a Sub-Zero authorized service
center
Call a Sub-Zero authorized service
center
Hot gas valve leaks through
Call a Sub-Zero authorized service
center
21
SERVICE I N F O R M AT I O N
SERVICE I N F O R M AT I O N
If you do need service, be sure to have the
model and serial number of your unit when
you call. You’ll find these numbers on the
model and serial number plate located on the
left sidewall of the reservoir. For warranty
purposes, you will also need the date of
installation and the name of your Sub-Zero
dealer. Record this information below for
future reference.
P RO D U C T R E G I S T R AT I O N
Register your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
C O N TAC T
I N F O R M AT I O N
1) Mail in the completed Sub-Zero Product
Registration Card.
2) Register online at subzero.com
.
Sub-Zero
Customer Service:
800-222-7820
3) Register by phone by calling the Sub-Zero
Customer Service Department at
Model Number
800-222-7820
.
Website:
subzero.com
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero Product
Registration Card. If you provide us with your
e-mail address, we will send you exciting new
product updates and recipes as they become
available, along with information on special
events.
Serial Number
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
B E F O R E C A L L I N G F O R S E RV I C E
Before calling a Sub-Zero authorized service
center, refer to the Troubleshooting Guide on
pages 20–21. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
The information and images in this guide are the
copyright property of Sub-Zero Freezer Company,
Inc. Neither this book nor any information or
images contained herein may be copied or used
in whole or in part without the express written
permission of Sub-Zero Freezer Company, Inc.
©Sub-Zero Freezer Company, Inc. all rights
reserved.
22
S U B - Z E R O F R E E Z E R C O M PA N Y P R O D U C T S
L I M I T E D W A R R A N T Y
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM
FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor
to repair or replace any components that prove to be defective in materials or workmanship in the
sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all
connecting tubing.
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero warranty covers all parts and
labor to repair or replace any part of the product, that proves to be defective in materials or work-
manship.
LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty
covers all parts that prove to be defective in materials or workmanship in the sealed system (parts
only). The sealed system consists of the compressor, condenser, evaporator, drier and all connecting
tubing.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by an authorized
Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the
home during the normal business hours. This warranty applies only to products installed for normal
residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the
District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor
to correct any defect caused by negligence, accident or improper use, maintenance, installation,
service or repair, including but not limited to improper removal and reinstallation (whether in the unit
or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT
SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY
ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES
OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and
you may also have other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you,
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service Depart-
ment, P.O. Box 44130, Madison Wisconsin, 53744-4130; check the Locator section of our website,
subzero.com, or call 800-222-7820.
*Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior
surfaces are covered by a limited 60 day parts and labor warranty for cosmetic defects.
*Replacement water filter cartridges are not covered by the product warranty.
23
SU B - Z E RO F R E E Z E R C O M PA N Y, I N C. P. O. B OX 4 4 1 3 0 M A D I S O N , W I 5 3 7 4 4 - 4 1 3 0 8 0 0 - 2 2 2 - 7 8 2 0 S U B Z E RO. C O M
1 7 3 0 7 9 0 1
8 / 2 0 0 5
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